Refund Policy for MyBestFly.com

Effective Date: 03-11-2024

At MyBestFly.com, we strive to ensure customer satisfaction with our booking services. This Refund Policy outlines the terms for cancellations and refunds.

1. Cancellation and Refund Eligibility

Air Ticket Refunds : Refunds are processed according to the airline's fare rules and policies. Some tickets are non-refundable, while others may incur cancellation fees.
Hotel Bookings : Hotel refund policies vary by provider. Refunds are subject to hotel terms and any applicable cancellation fees.
Visa Services : Visa application fees are non-refundable once processed, regardless of the application outcome.

2. Refund Process

Request Submission : To initiate a refund, contact our customer support team at [email protected] with your booking details.
Processing Time : Refund processing may take 7-10 business days, depending on the payment provider and the service provider's refund policy.
Method of Refund : Refunds are typically issued to the original payment method used at the time of booking.

3. Fees and Deductions

Refunds may be subject to cancellation fees, processing charges, and service provider penalties, which vary based on the booking type and provider policy.

4. No-Show Policy

No refunds are provided for no-shows or unused services. Customers are responsible for ensuring that they comply with all travel requirements.

5. Changes and Amendments

If eligible, changes to bookings are subject to service provider terms and any applicable modification fees.

6. Contact Information

For questions or assistance with refunds, please contact us:

MyBestFly.com is dedicated to clear and fair policies to assist customers with cancellations and refunds.

Refund Policy for MyBestFly.com

1. Cancellation and Refund Eligibility

2. Refund Process

3. Fees and Deductions

4. No-Show Policy

5. Changes and Amendments

6. Contact Information

Dhaka Office

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